The City of Auburn provides service for water, sewer, electricity, garbage and recycling. Here are a few things you might want to know about your utility service:

Water and electric meters are read around the 26 th of each month. Utility bills are mailed out the first working day of each month and are payable by the 20 th of the month. Bills not paid by the 20 th will be considered delinquent, a penalty added and disconnection proceedings are started.

We do have 4 convenient payment options:

• Automatic withdrawal from your account at Carroll County State Bank.
• Drop your payment in the drop box located near the front door of the Community Building.
• Mail your payment to the address above.
• Pay in person at the City Office.

A deposit for utility service will be required before service is connected.

Homeowners may request a refund of the deposit after 12 consecutive months of on-time payment. Renters may request a refund of one-half the deposit after the same period of time. The remainder will be paid to the renter at such time as you leave town and the final utility bill is paid in full. There is also a $7 nonrefundable fee to connect service and an additional $5 may be deducted from your deposit if the recycling bin is not left in the premises.

Your first bill for service will be _________ for service beginning __________________.

Garbage and recycling pickup are every Wednesday morning.

Please complete and mail the E-911 questionnaire to the address on the back of the form.

Auburn is pleased to have High-speed internet service as well as dial-up service. For all phone service, including internet, contact Iowa Telecom toll free at 877/901-4692.

Cable service is provided by TeleServices, Ltd.- 888/508-2946.

The City office is open Monday through Friday during the hours of 8AM to Noon. Please feel free to contact the City Clerk either by phone at 712/688-2264 during office hours or by e-mail at cityofauburn@yahoo.com.

Linda Beidler, Mayor
Nancy Janssen, City Clerk

Councilors:
Todd Partridge, Bill Gross, Janelle King, Annette Vanderheiden, and Dustin Mead

Click for a printable version.